NTS Support Centre

NTS Support Centre

Skilled technical engineers aren’t easy to find – and keeping their skills up-to-date can be a costly enterprise.

Partnering with NTS gives you access to the best remote software support available today. Our modular support options allow you to customise the service you need today – and into the future. Giving you multiple support options based on service levels that match your specific and unique business needs.

With the NTS Support Centre you can simplify and reduce the cost of support for your environment. Taking advantage of our expertise to prevent outages and improve availability through rapid incident and problem identification and resolution.

Whether you’re looking to complement in house resources, or migrate to a fully outsourced solution, NTS gives you the assurance of:

  • Service level agreements (SLAs) with reporting and regular reviews
  • Software fault resolution – 24×7 or 8×5
  • Remote monitoring and management – with phone and web access
  • Swift escalation through 1st, 2nd and 3rd line support
  • Technical experts with the in-depth knowledge and skills you need, at the end of the phone.

Contact Information for the Technical Team:

Technical: +44(0) 1993 7777 85

Helpdesk: technical@ntsuk.com